MBAX-6844 (2) Operations Management

Producing a quality product or delivering a quality service is a fundamental task for any company or organization. Managing the transformation of inputs (raw materials, labor, capital) into outputs (goods and services) falls under the heading of Operations Management. In most organizations, operations comprise 80 percent of the costs, 80 percent of the personnel, 80 percent of the capital employed --the effective and efficient use of these resources is consequently central to the success of the firm. This course is about using operations to compete and win sustainable competitive advantage in your marketplace. Requisites: Restricted to Professional MBA Program (PMBA) majors only.